Terms of Service

• Acceptance. By using the Service, you agree to these Terms.
• Changes. We may update these Terms from time to time. Continued use after updates means you accept the updated Terms.

• What Vidfield does. Vidfield AI is a web-based creative platform with a canvas workflow and tools such as Image, Video, Enhance, Motion Transfer, and 3D, plus an Assets library.
• Third-party processing. Some features route requests through third-party AI models and infrastructure providers. Those providers may have their own terms and acceptable-use rules.

• Account required. You may need an account to use certain features.
• Your responsibility. You are responsible for safeguarding credentials and all activity under your account.
• Suspension/termination. We may suspend or terminate accounts that violate these Terms.

Definitions:

• "Input" = prompts, instructions, files, images, videos, audio, and project/canvas data you submit.
• "Output" = content generated by the Service in response to your Input (images, videos, enhancements, motion transfer results, 3D outputs, etc.).
• "User Content" = Input + Output.

• Your ownership. As between you and Vidfield, you retain rights to your Input. You own your Output to the extent permitted by applicable law.
• Non-uniqueness. Output may be similar or identical to content generated for other users.
• Export/download. The Service may allow you to download or export Output. You are responsible for how you use, publish, or distribute Output and for ensuring you have all required rights and permissions.
• Your responsibility. You are responsible for ensuring you have the rights and permissions to use your Input and to use/share Output (copyright, trademark, privacy, publicity).

• Limited service license. You grant Vidfield a worldwide, royalty-free license to host, store, reproduce, process, and display your User Content only as needed to:
  • provide the Service and generate Output you request,
  • maintain your projects/assets and enable export/download,
  • run safety and security measures, and
  • use vendors for hosting, storage, compute, and support.
• No ownership transfer. This license does not transfer ownership of your User Content to Vidfield.

You agree not to use the Service to:

• Illegal content / rights violations. Create, upload, or share content that is illegal or infringes another person's rights.
• Minors safety. Create, upload, or share content that sexually exploits minors or otherwise endangers minors.
• Non-consensual intimate content. Create, upload, or share intimate/sexually explicit content of a real person without consent.
• Deepfakes / impersonation abuse. Create synthetic media of a real person (face/voice) that is misleading, deceptive, harmful, or made without required permission/consent.
• Harassment / hate. Create, upload, or share content that harasses, threatens, or promotes hate or discrimination.
• Violence / extremism. Create, upload, or share content that promotes violence, terrorism, or extremist activity.
• Fraud / scams. Use the Service for phishing, scams, or impersonation for fraud.
• Malware / system harm. Upload malware or use the Service to hack, disrupt, or damage systems.
• Bypass safeguards. Attempt to bypass safety filters, moderation, security controls, or usage limits.
• Scraping / automation abuse. Use bots/scrapers/automation to extract data or outputs at scale without permission.
• Resell / share access. Resell, rent, share, or transfer your account or paid access without our written permission.

Enforcement. We may remove content, restrict features, suspend, or terminate access if we believe you violated these Terms or if needed to protect the Service, users, or third parties.

Vidfield uses a credit system. Using certain features consumes credits based on the tool used and the workload.

• Platform errors. If a job fails due to a confirmed Service-side error, we may restore the credits consumed for that job.
• Other failures. We are not obligated to restore credits for failures caused by user inputs, network issues, third-party provider outages, policy enforcement, or outputs being blocked for safety/compliance reasons.
• Abuse prevention. We may withhold credit restoration where we reasonably suspect abuse, fraud, or automated exploitation.

• General rule. Purchases are for digital services and credit allocations. Because credits are consumed to pay third-party AI and infrastructure costs, refunds are generally not available once a purchase is completed, except where required by law.
• Used credits. If credits have been used, we generally cannot refund the used portion.
• Limited, good-faith exceptions. We may approve a refund (full or partial) in limited cases, at our discretion, such as duplicate charges, billing errors, or a significant service issue that prevents reasonable use.
• No abuse. We may deny refund requests if we reasonably believe the request is intended to abuse the Service or if a significant portion of credits was used.
• Request a review. Email support@vidfield.ai with your account email, purchase details, and a brief explanation.

We respect intellectual property rights.

• User Content is provided by users.
• We do not have an obligation to review or monitor User Content, though we may do so and may remove content at our discretion.
• You use the Service and any User Content at your own risk.

• You are solely responsible for your Inputs, Outputs, and any use/sharing of them.
• To the maximum extent permitted by law, Vidfield, its owners, team, and service providers are not liable for copyright infringement or other rights violations arising from User Content, including where infringement results from your Inputs, instructions, or use of the Service.
• If we receive a valid complaint, we may remove content and take enforcement actions as described above.

• Third-party AI providers may change availability, pricing, quality, or policies.
• We are not responsible for third-party outages, output quality, or provider policy decisions.

• We aim for high availability but do not guarantee uninterrupted Service.
• We may add, modify, limit, or discontinue features at any time.

• The Service is provided "as is" and "as available."
• Outputs may be inaccurate, incomplete, or unsuitable; you must review before use.
• We disclaim warranties to the maximum extent permitted by law.

• To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages.
• Our total liability will not exceed the amount you paid to Vidfield in the 12 months before the event giving rise to the claim.

You agree to indemnify and hold Vidfield harmless from claims, damages, and expenses arising from:

• your User Content,
• your use of the Service, or
• your violation of these Terms or third-party rights.

• You may stop using the Service at any time.
• We may suspend or terminate access if you violate these Terms or create risk/legal exposure.
• Upon termination, your right to use the Service ends immediately.

Please read carefully. This affects your rights.

• Informal first. Before filing a claim, you agree to contact us at support@vidfield.ai and try to resolve the dispute informally.
• Arbitration. To the extent permitted by applicable law, disputes will be resolved by binding arbitration on an individual basis, except eligible small-claims matters. Arbitration may be conducted remotely.
• No class actions. You agree disputes will be brought only in an individual capacity, not as a class or representative action.
• Local law limitations. If your local law does not allow arbitration or certain waivers, those parts may not apply to you.

• These Terms are governed by the laws of India.
• Subject to applicable law, disputes not subject to arbitration will be brought in the competent courts located in Rajasthan, India.

Questions about these Terms: support@vidfield.ai